General Principles :
Protecting your privacy is very important to us. We have developed this Privacy Policy to protect your personal information and keep it confidential.
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.
In this policy ‘Mandara Residency’ and its affiliated Hotels, may exist from time to time, which include, without limitation, the subsidiaries which carry on a business that use the following names: Hotel Mandara, Mandara Residency. The words ‘we’ and ‘Mandara Residency’ do not include third-party hotel owners or third parties involved in the delivery of services, however, we have requested such hotel owners and third-party suppliers to abide by the terms of our Privacy Protection Policy. In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available and is not part of your work identification.
It also includes information on guest preferences and usage, when such information is supplied to or recorded by Mandara Residency in the course of transacting business with an individual.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION:
1. By making a reservation or by using Mandara Residency’s services.
2. By registering on the Everyone’s an Original website.
3. By providing the information to us by participating in a marketing initiative.
4. By visiting our website.
From time to time, we offer packages or other services. If you are partaking of such a package or service, your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.
Mandara Residency may use the information you provide to send you offers and information about Mandara Residency services and those of select third parties. Your information will not be given to these third parties but rather the offer of the third party will be provided to Mandara Residency which will manage the distribution.
To sign up for this service we require you to provide us with your e-mail address, first name, last name, language preference, and country of residence. You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions for the specified subscription or website, as the case may be. You may at any time in the future opt-in to receive e-mail offers.
WHY WE COLLECT PERSONAL INFORMATION
1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for the type of room.
3. To develop, enhance, market, or provide products and services. For example, we look at our guests use of our services so that we can better understand how to improve our services.
4. To manage and develop our business and operations. For example, we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.
5. To meet legal and regulatory requirements.
PRINCIPLES
1. Mandara Residency will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
2. Mandara Residency will protect your personal information with appropriate security safeguards.
3. Mandara Residency will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
4. Mandara Residency will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.
5. Mandara Residency will honor your request to access your personal information in a timely fashion as is reasonably possible. You are always free to refuse to provide personal information to us. You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time. However, in either case, this may limit our ability to serve you.
If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact us at mandararesidency@gmail.com